At Solarwise Home, we value your privacy and are committed to handling your personal information responsibly. Read the full privacy and security policy below to learn more about how we collect, use and protect the information of our online guests.

You can shop with confidence at Solarwise Home. Every transaction is secure and your personal information is protected. We use secured servers and networks, industry standard Secure Socket Layer (SSL) technology for encrypting and transmitting sensitive data, and a Payment Card Industry (PCI) data security standard compliant gateway for safe and secure credit card transactions. Read the full privacy and security policy below to learn more.

At Solarwise Home, we value your privacy. We want you to know how we collect, use and protect information about our online guests.

What information do we collect?
How do we use your information?
How do we protect visitor information?
Do we use "cookies"?
Do we disclose your information to outside parties?
How can you remove or modify your information?
Miscellaneous


What information do we collect?

• We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
• When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
• We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
• Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

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How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To administer a contest, promotion, survey or other site feature.
• If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

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How do we protect visitor information?

Your personal information is protected by secured servers and networks and is only available to a limited number of persons with appropriated access privileges and a requirement for strict confidentiality. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology. This website maintains a fully validated, high assurance, 128 bit SSL certificate, which provides industry standard data encryption of information transferred from your computer to our website.

In addition, we have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks. The company adheres to strict industry standards for payment processing, including: 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions, industry leading encryption hardware and software methods and security protocols to protect customer information, and compliance with the Payment Card Industry (PCI) Data Security Standard.

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Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

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Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include KJ Direct LLC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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How can you remove or modify information you have provided to us?

To modify your e-mail subscriptions or have account information removed from our database, please contact customer service.  Note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

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Miscellaneous